Notebooks
Discover insights and forge exceptional customer experiences with our Analytics Suite: map your customer's emotional journey and measure advocacy with precision. Elevate your business strategy with a comprehensive analysis of customer sentiments and loyalty metrics.
Timestamps:
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What You Need (0:10)
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What to Ask (0:57)
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How to Use (2:49)
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How to Interpret Results (4:28)
Run a survey to discover the impact of your marketing efforts in your test market and control market
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Download the data from your dashboard
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Upload the Excel file to the Notebook
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Adjust the date slider to start the day/week before your campaign and end the day/week after. For ongoing campaigns, keep the end date as is.
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Click analyze at the top left; the impact line will appear.
Run a survey about how well your messaging resonates with your audience and discover whether it's "Emerging", "Mainstream", "Stagnant", or "Dormant".
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Download the data from your dashboard
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Upload the Excel file to the Notebook
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Select all the messaging options from the list
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askpolly will plot the messages on a matrix with "Engagement" on the left and "New Voices" on the bottom